god. where to start. well, I guess at the beginning would make the most sense wouldn't it...
so yeah...as some of you are aware (though of the three people that I know read this thing, perhaps only Marcus is unaware of my move to toronto...so Marcus, I now live in toronto if you didn't know), I now live in toronto. this past weekend was my crazy move in day. and by crazy, I mean 3 trips between st. catharines and toronto in less than 24 hours with a grand total of 2 (that's 2, including yours truly) people moving all my stuff.
I'm here for school. journalism to be exact, hence my resurrection of this long forgotten and much maligned blog...
anyway, none of this really matters except to say that I had to order phone, cable (because seriously, I can't live without tv), and internet. having delt with Rogers in the past, I decided to go with them again. not entirely sure why now, but we'll get to that soon enough. being the clever and effecient guy that I am -insert sarcastic response here- I set up all my stuff last week while staying at my aunt and uncle's. dude on the phone was actually really friendly (and not in India!) and gave me a good price on all three services, and told me that on monday the 8th there'd be a dude at my place between 230-5pm to set everything up for me.
fast forward to monday 8 september...
dude showed up at around 430 ('cause i'm pretty sure it's against the law for a tech dude to arrive at the beginning of a service window), and proceeded to set up my tv and phone. then he told me he was finished. the detective in me noticed one glaring omission in my apartment. that is, no cable modem for the internet. I asked the guy about it and he proceeded to tell me (in broken english obviously) that he didn't have any modems with him and that he'd be back on tuesday "hopefully" with a modem so that I could get online.
fast forward to tuesday 9 september ~530pm...
I call rogers to make sure that A)they have modems and, B)the tech guy was planning on stopping by to drop it off so that I can get online. Lady at Rogers just sits (I assume she was sitting) there silently for a solid 30 seconds before she says something along the lines of, 'um, I'm sorry sir, but it says here that you aren't signed up for internet service with Rogers and that no one is scheduled to make a service call to your address.'
*silence*
willsy: "um, okay...but I set everything up last week and was supposed to have all three services installed yesterday afternoon. the only reason that didn't happen is because the dude didn't have any modems. he told me he'd be back today..."
rogers chick gave me the run around but it eventually ended in me signing up for highspeed lite for the second time and then being told that they couldn't get anyone to come by until the 15th. I was annoyed but went along with it.
to my surprize though, the tech dude did actually show up and give me my modem, but nothing worked. so I called rogers again. this was at 615pm.
by 830pm I was still on the phone holding after 4 previous transfers. at 845 I finally got through to someone who could help me and it took all of 5 minutes to get my internet activated.
go figure.
f u rogers for wasting my entire evening.
(the story is actually a lot longer than that but I realize that most of you probably lost interest after the second paragraph. that and I'm lazy. lazy as hell.)